Multiple 24*7 support plans to have the highest Ceph uptime possible. 42on provides Emergency Assistance for organizations with Ceph operators who would like to have the option to have external help for the moments they are out of technical options. For these moments, our in-depth Ceph knowledge is available. The Emergency Assistance services are aimed at organizations with their own Ceph operators who will be the first to assess the situation and act by contacting 42on. Another related service is 24*7 monitoring and alerting to provide specialized open infrastructure monitoring and first response.

With managed services, your team fully offloads operations of your Ceph cluster(s) to 42on. Whether 42on designed and built that cloud or you want to transfer your existing environments to expand service levels to your customer or deploy resources and knowledge from your open infrastructure team to can be taken into fully managed services as well, by executing an operations transfer.

Architecture design, implementations, upgrades and general support sessions for Ceph infrastructures.