OGD offers a 24/7 ICT Skilled Service Desk with high-quality service, high problem-solving ability, and based on performance agreements. The service provision can scale with the desire and size of your organisation and can be delivered at any location. The service is characterised by a strong focus on the ICT experience of the end user.

Continuous good supportIt is important that your end users are well-supported. Even more important is that your users are continuously well assisted. We focus on always providing the right support. This is achieved with the deployment of highly educated employees who are quickly integrated. They can also take on various tasks. This ensures that the quality of support is maintained even in case of absence.

We think along with youWhether you hire a service desk or outsource complete end user support, our employees think along with you. They understand what you are dealing with and what challenges you are facing. They actively think along with you to reach the best solution.

Space to do what you're good atWe provide you with the right ICT support. You no longer have to worry about recruitment and selection or rotation at the service desk. This allows you to fully focus on your core business.

The TOPdesk functional management service is aimed at ensuring that the TOPdesk application continues to meet the customer's requirements and needs.

The Connector in IT

IT is the driver for every organisation. It is an infinite flow of information and processes that ensures teams run smoothly and companies can grow. But that doesn't mean you have to deal with it yourself every day. Goodzo takes care of managing and supporting the IT environment of organisations like yours. From your service desk to the management of the Modern Workplace, both on-site and in the cloud. And always safe and secure. This way, your organisation is future fit.

What you can expect from us

Measurable results

More flow in your IT and happier end-users. That is the result we achieve time after time again. We have the skills to change mindsets, bring teams closer together, and make (technical) processes run more smoothly.

Stability and flexibility

Our starting point is a stable long-term partnership, ensuring you always have access to our knowledge and expertise. If someone leaves, a replacement is ready immediately. This way, you know where you stand, and we are sure to always achieve the desired results.

From trainee to senior consultant

Through the IT Growth Programme, our training programme, our people develop all the technical and managerial skills they need to grow into Senior IT Consultants. More than 150 Goodzo employees have gone through this development.

At home in the business

From the latest trends to the newest solutions: Goodzo knows what's going on and how organisations like yours can achieve the best results. We are familiar with the various industries, from healthcare to construction. And we have been working with brokers and tendering parties for years, so you don't have to worry about that either.

Quick to start

If you want to go, we're ready. We pragmatically work towards achieving measurable results quickly and constantly think about what we can do differently and better together. Proactive when possible, and hands-on when necessary.

Youthful and proactive

Our consultants are young and proactive individuals with a good dose of courage who can't wait to further develop themselves and your organisation. They excel in communication and know how to empathise perfectly with colleagues and end-users.

Are your end users lacking clarity in the Microsoft 365 platform? Are they confused about when to use Teams, OneDrive, or SharePoint? And is this separate from the intranet? Connecting all Microsoft 365 tools in one platform is likely to provide clarity. A platform where a good menu structure, pages, and functionalities make it clear at a glance what the user can do and find.

With a digital workplace from Debble, you have a central portal where all information, knowledge, and Microsoft 365 tools are logically brought together.